If the email from Salesforce does not appear in your inbox or spam folder,
please complete the following steps in accessing online course:
2. Click "Log In" in upper right corner
3. Click "Forgot Password"
4. Enter email used during enrollment
Once you have created a new password, you may login and launch the online course.
If you encounter a technical issue in launching the course please try the following:
1. Updating your browser
2. Using a different browser (Chrome, Firefox or Microsoft Edge)
3. If that doesn't work, please contact The American Red Cross Technical Support at 1 (800) 733-2767
For all other questions, please feel free to contact us by email, phone or text.
San Bruno: 777 Kains Ave, San Bruno, CA 94066 | (510) 221-9317
Pinole: 1890 San Pablo Ave, Ste 2, Pinole, CA 94564 | (510) 221-9331