Terms & Conditions

Cancellation/Refund Policy (Per Participant)

 

American Red Cross & American Heart Association Non-Instructor Students

  • No refund if student attends in-person skills session and/or receives course certification.

  • No refund if student cancels within 24 hours of session

  • ​50% refund less $15 non-refundable administrative fee if student launches or completes online course. Must provide 24 hours advanced notice. (Applicable to American Red Cross Blended Learning Students Only)

  • ​100% refund less $15 non-refundable administrative fee will be issued if student has not launched or completed the online portion or skills session and provides 24 hours advanced notice.(Applicable to American Red Cross Blended Learning Students Only)

  • ​​100% refund less $15 non-refundable administrative fee will be issued if student provides at least 24 hours advanced notice. (Applicable to American Heart Association Students Only)

  • 100% refund will be issued if session is canceled by Begin CPR.

Reschedule Policy (Per Participant)

 

American Red Cross & American Heart Association Non-Instructor Students 

$25 reschedule fee

  • Fee will be waived on first occurrence with 24 hours advanced notice.

  • $25 fee will be implemented without 24 hours notice.

  • $25 fee will be implemented for 2nd occurrence and each occurrence thereafter.

  • A code will be sent by email to use during re-enrollment.

Health & Safety Precautions

Masks are welcome but not required. Students who have a fever or display symptoms of COVID-19 or the flu will be required to reschedule. Only registered class participants are allowed in the classroom during training.

Blended Learning

Students participating in a Blended Learning course are advised to complete the online portion before the scheduled in-person session. You may still attend the in-person session if you are unable to complete the online. However, your certificate of completion will not be processed until you have completed the online portion.

If you do not receive a link to the online course by the following business day, please contact us.

Classroom Course

Student must attend entire course, pass skills session, and written test (if required) to receive certification.

Certification

All course certifications are digitally issued and valid for 2 years. Please ensure the spelling of your name is correct during checkout.