FAQ

If you are experiencing technical issues with the Online Portion,
please call Red Cross 1(800)733-2767


What is Blended Learning?
Student will be able to complete an online course at their convenience followed by an in-person skill evaluation with an Instructor.

How do I access the online course?
Please allow up to 2 hours to receive an email from Salesforce with instructions on how to access the online course (may appear in SPAM folder) If you have not received it within the day, please contact us at admin@begincpr.com

2nd Method to access online course:
1. Visit www.redcrosslearningcenter.org
2. Click "Log In" in upper right corner
3. Click "Forgot Password"
4. Enter email used during enrollment

Once you have created a new password, return to www.redcrosslearningcenter.org and Log In to access the online course.

Please contact us if you are experiencing trouble accessing the online course.

Do I need BLS or CPR? 

BLS certification is generally more intensive and complex than CPR training and encompasses a wider variety of medical training. A CPR (if you need Adult and Pediatric, you must look for a course that covers both) course can often be a precursor, but not necessary to taking a BLS certification course, which is often considered a slightly more advanced option.  Layperson (non healthcare providers) CPR training is generally what is taken if participants are not healthcare providers.   Employers accept both CPR Training and BLS for Healthcare Providers when CPR Training is required.    Please note that if you are required or in addition to CPR training is required to take First Aid Training, First Aid Training is NOT the same as CPR or BLS Training.  If you need First Aid Training you must ensure that the course you are taking includes First Aid Training or you may take First Aid Training as a separate course online or in person.   


Please click on the List of Jobs/Professions that require BLS for Healthcare Providers
If your job/profession is not on the list, ask your employer if you need BLS or CPR.  

How do I change or cancel my appointment?
To reschedule, visit www.begincpr.com/reschedule
To cancel and request a refund, visit www.begincpr.com/refund

How much time do I have to complete the online course?
You will have until your scheduled in-person skills session to complete the online portion. If you are unable to finish before then, we can reschedule your hands-on evaluation. Please view Terms & Conditions for cancellation policy.

How can I sign up for Blended Learning?
Visit the ENROLL page to choose your course and desired date and time. Full payment is required upon checkout. You may also call us
at (510) 221-9317 or email us at beginCPR@yahoo.com and we will be happy to assist you.

Do you offer full courses?
We are currently offering Blended Learning Courses at this time.

How can I find my digital certificate?
You will receive your digital certificate by email once you have successfully completed the course. 

OR
Visit https://www.redcross.org/take-a-class/digital-certificate and enter the information you provided upon enrollment.

You may login to your account at www.redcrosslearningcenter.org and click My Certification in the navigation bar.

Is your CPR EMSA Approved? . Yes, check this link EMSA FAQ
This Q&A is on the link above:

Can I take my pediatric first aid and CPR training from the American Red Cross or the American Heart Association? If so, do I need the EMSA stickers on their course completion cards?

  • Yes, you can take pediatric First Aid and CPR training from the American Red Cross or American Heart Association. No, an EMSA sticker should not be on the American Red Cross or American Heart Association completion cards. It is illegal for the EMSA Stickers to be placed on these cards.



Please feel free to contact us by phone, text or email, should you have any further questions.

Pinole:  (510)221-9331
San Bruno:  (510) 221-9317